1:  What are the payment methods are accepted?
We accept all major debit cards as well as Master/visa credit cards. You could also use the cash on delivery service available.

2:  Are online payments safe?
We take all steps to ensure that our customers shopping experience is safe and secure. All transactions are processed using a secure encrypted connection to keep transactional details confidential. We do not keep your details on file; this is why we ask you for your card details each time you make a purchase.

3:  Is there a limit for COD purchase?
Yes, cash on delivery option is available for purchases up-to Rs 4000, beyond which purchases can only be made using

  • Debit card
  • Credit card
  • Net banking

4:  Why is tax being charged?
Tax is levied on the sale of any commodity, which here represents Value Added Tax (VAT) or Central Sales Tax (CST). This tax is collected and deposited by CUTZ N PATCHES.com to the relevant government authorities
Value Added Tax (VAT) is an indirect tax under the Indian taxation system that is collected from customer, and paid to the state government.
The VAT amount, if applicable, can be viewed on the cart/checkout page.

How can I pay if COD option is not available on my address?
If COD option is not available on your address you can always opt for Net Banking or Credit/Debit Card. In case you don't have a Net Banking or Debit Card option please contact your bank for Debit Card/Credit Card issue.

5:  Why isn't COD available to me?
Cash on Delivery (COD) option is not offered by our Courier partners at few serviceable locations. Hence, based on your location COD option may not be available to you. However, you can always opt for payment through Net Banking or Credit/Debit Card.

We also restrict Cash on Delivery facility for certain customers based on our long-term shopping experience with us.

6:  I see debit transactions in my Bank Statement from CUTZ N PATCHES.com but I have never shopped with CUTZ N PATCHES.com. What do I do?
If you see any charges on your credit/debit card for purchases made on CUTZ N PATCHES.com, but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf.
If you're still unable to recognize the charge, please report the unauthorized purchase within 60 days of the transaction so that we can look into it.